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Subscription Policy

Last updated: January 1, 2025

This Subscription Policy describes the terms that apply when you purchase paid access to BrainsWise features, including detailed IQ reports (the “Subscription”). Please read it together with our Terms of Service and Privacy Policy.

1. Subscription Plans and Pricing

The price, billing period, and features of each plan are displayed at the point of purchase. Applicable taxes may be added depending on your location. We may change our prices from time to time; any change will apply only to future billing periods.

2. Billing and Renewals

If your plan is a recurring subscription, it will automatically renew at the end of each billing period at the then-current price using your selected payment method, unless you cancel before the renewal date. One-time purchases are charged once and do not renew.

3. Cancellation

You may cancel a recurring subscription at any time through the management channel provided at purchase or by contacting support. Cancellation stops future renewals. Unless otherwise required by law, cancellation does not retroactively refund the current billing period, and you retain access until the end of that period.

4. Refunds

Because a detailed report is delivered digitally and immediately upon purchase, sales are generally final. However, we may issue a refund at our discretion, or where required by applicable consumer protection law, in cases such as:

  • A duplicate or accidental charge.
  • A technical fault that prevented delivery of the report.
  • Any circumstance in which a refund is required by law.

To request a refund, contact us within a reasonable time and include your purchase details so we can review your request.

5. Failed Payments

If a payment fails, we may attempt to process it again. If we are unable to collect payment, access to paid features may be suspended or terminated until the outstanding amount is resolved.

6. Changes to This Policy

We may update this Subscription Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of paid features after changes take effect constitutes acceptance of the revised Policy.

7. Contact Us

For questions about billing, cancellations, or refunds, please contact us through the support channel listed on our website.